To Our Valued Patients,
As you are aware, healthcare has undergone dramatic changes in the past few years. High-deductible health plans are now a mainstay in the healthcare landscape. This means that more responsibility for payment is being placed on patients. We need to be sure that patient balances are paid in a timely manner.
Going forward, we will keep a credit card on file for future visits and balances owed.
At the time of check-in, the front desk will request your credit card information. Your credit card numbers will be encrypted and stored securely off-site. No credit card numbers will be stored at our practice.
We will continue to file insurance on your behalf as a courtesy. Co-pays must be paid at the time of the visit. Once we receive your Explanation of Benefits (EOB) (what the insurance company will pay towards your visit), we will balance bill your card for balances less than $100. Any balances owed over $100 after insurance has paid will receive a call, text or email from our office prior to charging to your credit card on file.
We understand this new procedure may lead to questions or concerns, but we are here to work with each patient individually to best serve you. Please do not hesitate to call us with any questions about this process.
We look forward to seeing you at your next appointment. Be well… and don’t forget to BRUSH and FLOSS!!